Program Overview:

Administrative assistants, secretaries, and receptionists have a reputation of simply needing to answer the phone and greet office guests. In reality, they are the foundation of organizations, enabling each team member to get the job done. Responsible for organizing schedules, communicating on behalf of executives, maintaining contact lists, and more, they serve as a critical support role.

The support and administration staff in your office can often mean the difference between tasks running smoothly and efficiently or details falling through the cracks. There’s no doubt support staff is often the lifeblood of every business and an essential part of daily operations.

However, every office has its own distinct set of needs and it’s important that your support staff has the skills and experience to jump on tasks without a steep learning curve.

In this program we seek to polish the skill set of these critical staff members who very often are the very face of the organisation

Who Should Attend:

• Administration assistants
• Receptionists
• All front office staffs
• Secretaries
• Property caretakers
• Janitors
• Security personnel