Soft Skills Ltd

PA's and Admin Program

Theme: Unique Skillset for Platinum Pa’s
Course Duration: 2 Days
Program Overview: A good PA and Office administrator makes an enormous contribution to organisation’s effectiveness and requires numerous professional skills to be successful in this role. The PA and Office administrator takes responsibility for much of the organisation and co-ordination in the office. It is a task that requires tact, diplomacy the ability to communicate with all levels. Who Should Attend:
  • Administrators
  • Executive Assistants
  • Events Executive Assistants
  • Office Managers
  • Personal Assistants
  • Virtual Assistants
Course Content:
  • A full understanding of the Executive PA’s and Office Administrator role in the management team
  • The management tools to be more proactive
  • Effective self-management and personal development
  • Key objectives to increase your own and your manager’s productivity
  • Assertive techniques to help manage your day

Techniques to stay ahead in your field and manage your own development
A recommended reading list
A blended learning experience allowing you to continue to develop your skills in the workplace.

Training Methodology:
  • Mini lectures
  • Role plays
  • Brain storming
  • Question and answer sessions
  • Video presentations
  • Demonstrations by the trainer
  • Practical group activities
  • Case studies