Soft Skills Ltd

New Generation Management Program

Theme: Sharpening Managerial Skills to Develop Tomorrow’s Leaders
Course Duration: 3 Days

Program Overview:

The concept of Management had undergone a complete overhaul in recent times. Terms like boss and supervisor have given way to “chief-collaborator,” “team-leader,” “obstacle-remover,” “advisor,” and “the-buck-stops-here-person.”

While these may not be real titles by any means, they are accurate in the depiction of the Management role today. The role is to ensure that the  team members work effectively as individuals and a team to accomplish or exceed your individual and team goals with the least amount of resistance, the maximum use of effort, time, and talent, and the appropriate amount of recognition, praise, and compensation.

The new generation manager’s role is:

  • To collaborate with team members, engaging them to create ideas or solve problems, but you as the “chief” collaborator – seeking consensus while remaining accountable for making final decisions.
  • Team leadership in that must lead by example – weaving together the actions of the team for maximum effect.
  • Working to remove any obstacles (e.g., inter-department issues, unexpected obstacles with customers, system or application inefficiencies or gaps, gaps in talent).
  • Advisory role, giving perspective on strengths and weaknesses, advising on how to improve skills and excel, and advising on how they can best engage successfully with the team and the organization.
  • Accountability for the team.

This program gives the skills needed to horn the Management capabilities of young managers to reach their potential and grow the organisation through their input.

Who Should Attend:

  • Managers with one to three years’ experience who are seeking additional management training.

Key Learning Outcomes
  • Boost your confidence level as a new manager 
  • Build skills to help employees gain more competence 
  • Match your leadership style to your employees’ developmental needs  
  • Develop a climate that fosters motivation and camaraderie 
  • Prepare to point the way for your team by providing clear vision and direction 
  • Equip employees with the resources they need to be effective 
  • Confidently help employees solve problems and overcome barriers
Course Content:
  • Discovering the qualities and abilities required for effective management 
  • Identifying the roles and responsibilities managers perform 
  • Exploring the contextual issues and challenges that new managers face today 
  • Defining the goal of performance management 
  • Identifying the process and challenges 
  • Practicing the skills of performance management 
  • Conducting a self-audit on performance management 
  • Developing your leadership style to gain commitment from your employees
  • Matching your leadership style to your employees’ development needs 
  • Identifying the importance of and requirements for coaching 
  • Learning the micro-skills of effective coaching 
  • Confronting problem behaviors in a tactful manner 
  • Using the AMA Guide to manage a coaching discussion 
  • Differentiating between coaching and disciplining 
  • Recognizing the manager’s role in employee motivation 
  • Exploring important elements of the motivational process 
  • Identifying managerial practices for building a motivational climate 
  • Describing the types of delegation that managers can engage in 
  • Assessing your current delegation practices and their challenges 
  • Recognizing what can and can’t be delegated 
  • Describing the phases of effective delegation 
  • Practicing delegation discussion
Training Methodology:
  • Mini lectures
  • Role plays
  • Brain storming
  • Question and answer sessions
  • Video presentations
  • Demonstrations by the trainer
  • Practical group activities
  • Case studies